
Use the same email address you used for your order to retrieve your tickets without any hassle.
For security reasons, we send a transfer code 72 hours before the event. It is not sent immediately after purchase. Please check your inbox (and spam folder).
Present the QR code and your seat number at the checkpoints to access your seat.
Do you have any questions?
When will I receive my tickets?
When will I receive my tickets?
Tickets are sent 72 hours before your session, by email, in QR code format. All you have to do is import them into the official Roland-Garros app.
Are the seats next to each other if I book several?
Are the seats next to each other if I book several?
Yes. All seats in the same order are assigned side by side in the selected category.
Are the tickets official and authentic?
Are the tickets official and authentic?
Yes. We operate in advance sales for 2026 with a secure flow and duplicate control. QR codes are unique, traceable, and valid at the entrance.
Can I exchange or cancel?
Can I exchange or cancel?
Tickets for dated events are non-exchangeable and non-refundable (Art. L221-28). In the event of official cancellation by the organizer, your order will be refunded in full.